CONFERENCE PRESENTATIONS

SERVICE QUALITY GAP ISSUES IN ONLINE BANKING

By Surabhi Singh

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CUSTOMER PERCEPTION OF ONLINE RETAILERS IN INDIA

By Surabhi Singh

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EMPLOYEES’ SATISFACTION ON QUALITY OF WORKLIFE AT STATE BANK OF INDIA

By Dr.Radha Yadav

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PERCEPTION OF MIDDLE AGE GROUP IT EMPLOYEES? TOWARDS THE ORGANIZATIONAL COMMITMENT

By Dr.Radha Yadav

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