Future of work – Recreating work and workplace

Future of work – Recreating work and workplace

In today’s world, the ways and methods of work have changed hugely. Work is becoming more unpredictable, group-based, and independent of topography or constraints of physical distance. Today, work requires a more innovative outlook and social skills. Organizations too are choosing approaches to assist their representatives in meeting their obligations viably. All progressions in the work environments take into consideration improved and better administration strategies to create conducive conditions and promote the wellbeing of workers.

Over the years, remarkable progress has been made. Our experience tells us that in the future, there might be a possibility of HR work becoming less relevant and getting supplanted with digitization and self-sort-out groups. It’s not difficult to envision a world where top designations are contested so fiercely that the most capable employers enlist specialists to handle specific work areas. The challenge is to be prepared for that future. In the previous decade, students have learned the importance of being aware of the rapid changes that are happening in the realm of work. Advancements like versatility, disruptive digitization, web conferencing, and telepresence have enhanced accessibility around the world and made it possible for individuals to work distantly.

Tapping into the opportunity of using an individual’s potential without expecting him or her to physically commute to a workplace, the employers today are not limited by four dividers or to an office to undertake their responsibilities. Using digital technology, they can get and share information. This development is proceeding at a brisk pace and the emergence of new gadgets and technologies are changing both the work and the workplace.

While the fate of work environment and work culture stays not yet clear, almost certainly, digitalization and adaptability in different structures will continue to remain significant patterns. The future work will presumably comprise of a blend of work from home, work from the office and even work while being on the move. In planning the work environments of the future, we have to consider that individuals at work need not be together in person but only virtually. The plan should rather focus on optimizing a worker’s productivity, regardless of the place he or she is working from. The working environments of the future will be drastically different from the work environments as we know them now. A change in the work environment doesn’t just entail a change in the designs of our workplaces. It also changes how individuals work.

For instance, not long ago, only a few people worked up to the ages of 60 or 70, but as time advanced and work culture changed, workers started holding on to their jobs a little longer. And there’s no reason to not believe that this pattern will continue in the future as well. As the world evolves into a global village, organizations need to rethink the nature of work and work environment. This results from the ever-rising interest in hiring and retaining more talented, adaptable, and trustworthy employees.

Workers must be given the leverage to be professional, independent, and self-coordinating at their job. Overbearing supervisions must give way to a balance between serious and fun activities. The option to work from any place should also be on the table. Because technology is going to be integral to the work environment of the future, companies must put in place robust security systems that are not susceptible to any breaches from malware or hackers. The safety of information, which is going to be so important for the work of the future, will be sacrosanct. Adequate tech infrastructure which keeps sensitive information safe by using state-of-the-art tools and digital defenses would be imperative.

To fully realize the human potential in a digital age, organizations have to be adaptable and empathetic to the needs, requirements, and behavioral quirks of employees. They have to provide upskilling and reskilling programs as well. Some organizations have already implemented this framework by offering training on coding, blockchain, crisis management, risk management, and the like to enhance the proficiency of their workforce. Since AI and digital machines will be intrinsic to the workplace of the future, workers will have to develop new ways of communicating with AI-powered machines in the course of their work. The better and clearer this communication, the more efficient and effective will be the work undertaken.

Flexibility and persistent learning are the most prominent qualities of any worker. With the influx of information, it is important to keep abreast of the latest developments and the tech tools that can be of great help to workers who want to remain up to speed. Yet, at the same time, people should not lose what is called the human touch. Human to human interaction, both digital and in-person, has to continue. Coordination and cooperation should be assisted by technology, but technology must never altogether replace the human presence.

Technology, particularly digital technology, has its great merits. A business choosing to not align with the fast pace of the digital age risks going obsolete. Today, almost every professional in every field is using technology. Politicians, businessmen, sportspersons, artists, scientists, managers, stockbrokers, traders, even laborers, and housewives are using digital tech in their day-to-day lives.

The world of work is in a state of motion. The market openings are getting polarized between high-ability and low-ability jobs. At one end of the spectrum, there are high-paying jobs with astronomical remuneration. At the other end, there is joblessness and underemployment – particularly among the youths not able to find jobs commensurate to their qualifications. There are low-paying jobs and there are jobs in work environments that are depleting a worker’s productivity and well-being.

The advent of AI in the workplace might address some of these problems. While greater digitization of the workplace will help to improve an organization’s profitability and growth, it will assist the workers in performing better, even though there is always a risk of machines and robots replacing the human workforce. The fact is that tech innovation will bring along its own new problems, for which solutions will have to be found. Globalization has had far-reaching implications, including lifting a great many individuals in developing economies into a consumerist class.

In the book Future of Work, we distinguished numerous instances of businesses that have perceived and recognized that the order and control culture of the past is presently outdated. The advantages are reaped by those businesses that have adopted ‘brilliant working’ or ‘spry working’ as business techniques and changed their administration culture. Change is the name of the game. Businesses that are resilient to new influences, that adopt innovations freely, that are redefining both work and workplace for their employees are the ones that will sustain and prosper in the future.

Future of work – Recreating work and workplace - Chandani Singh

Written By
Chandani Singh
PGDM 2020-22
Jaipuria School of Business